PMP®第七版考綱的內容主要專注于三大領域：人員、過程、業務環境。其中人員領域占比42%，主要由14個任務組成，那么，項目管理人員領域的任務主要是什么呢?

PMP®考綱人員領域任務

Task1：Manage Conflict

任務1：管理沖突

·Interpret the source and stage of the conflict

·理解沖突的來源和所處的階段

·Analyze the context for the conflict

·分析沖突的背景

·Evaluate/recommend/reconcile the appropriate conflict resolution solution

·評估/推薦/協調適當的沖突解決方案

Task2：Lead a team

任務2：領導團隊

·Set a clear vision and mission

·設定清晰的愿景和使命

·Support diversity and inclusion(e.g.,behavior types,thought process)

·支持多樣性和包容性，例如行為類型、思維過程(注：補充知識點)

·Value servant leadership (e.g.,relate the tenets of servant leadership to the team)

·重視服務型領導(例如將服務型領導的原則應用于團隊)

·Determine an appropriate leadership style(e.g.,directive，collaborative)

·確定適當的領導風格(例如，指令，協作)

Task3：Support team performance

任務3：支持團隊績效

·Appraise team member performance against key performance indicators

·根據關鍵績效指標(KPI)評估團隊成員績效

·Support and recognize team member growth and development

·支持并認可團隊成員的成長和發展

·Determine appropriate feedback approach

·確定適當的反饋方法

·Verify performance improvements

·核實績效改進

Task4：Empower team members and stakeholders

任務4：授權團隊成員和相關方

·Organize around team strengths

·圍繞團隊優勢進行組織

·Support team task accountability

·支持團隊任務責任

·Evaluate demonstration oftask accountability

·評估任務責任的證據

·Determine and bestow level(s) of decision-making authority

·確定并時予不同等級的決策權限